Skip to main content

Recovery Support Function

Health, Education, and Human Services Recovery (HEHS)

The mission of the Health, Education, and Human Services (HEHS) Recovery Support Function (RSF) within the National Disaster Recovery Framework is to assist local community-led recovery efforts to restore and improve public health, healthcare, education, and human service systems while promoting the resilience, physical and behavioral health, independence, and well-being of individuals and communities affected by disasters and health emergencies.

Specifically, the HEHS RSF seeks to:

  • Enable K-12 schools and institutions of higher education to promptly resume instruction. 

  • Mitigate post-disaster stress for the affected community, provide additional coping and resilience skills support, maintain the behavioral health clinical workforce, and identify survivors that require clinical-level intervention.

  • Restore and adapt health care systems across the spectrum of care services to meet community needs in the post-disaster environment and give disaster survivors access to health care services. 

  • Assess the post-disaster environment to effectively restore community public and nonprofit human services and adapt public health interventions to prevent cascading hazards during recovery. 

  • Provide and coordinate financial and technical resources, and assistance for K-12 schools and institutions of higher education recovering after a natural disaster, to adapt learning to the post-disaster environment and provide effective support for staff and students. 

  • Help communities rebuild in ways that promote public and environmental health and safety for individuals and families. 

Participating Agencies and Organizations

Core Mission Areas

Disasters can significantly increase stress in the daily lives of individuals and families. They can also disrupt and overwhelm local behavioral health systems that people depend on for care and support. During recovery, behavioral health care supports communities in addressing the emotional and psychological impacts of disasters while strengthening the systems and services needed to effectively respond. This includes community-wide efforts to reduce stress, promote resilience, provide practical coping skills training, support behavioral health workforce retention, and establish referral pathways for individuals who require higher levels of clinical care.  

Behavioral health recovery also helps address challenges that often emerge or intensify over time, not just in the immediate aftermath of an event. These concerns may include:

  • Grief related to the loss of loved ones, housing, employment, or routines

  • Trauma resulting from experiencing or witnessing frightening or life-threatening events

  • Ongoing stress that impacts sleep, relationships, and work functioning

  •  Anxiety and depression that may worsen in the weeks and months following a disaster

  • Substance use relapse or increased use linked to stress and disruption

  • Increased risk of interpersonal conflict, violence, or family strain

  •  Burnout and workforce concerns among responders, providers, and community leaders

  • Continued needs for individuals with pre-existing mental health or substance use conditions before the disaster

Behavioral health recovery focuses on stabilizing services first, then rebuilding and improving the system so individuals and communities can access the right support at the right time. The behavioral health system includes a range of supportive services and providers, such as:

  • Crisis response and short-term stabilization services

  • Outpatient and community-based counseling and therapy

  • Substance use disorder prevention, treatment, and recovery services

  • Inpatient and residential behavioral health care

  • School-connected behavioral health services for children and youth

  • Care coordination and navigation to improve access to services

  • Partnerships and coordination across agencies and community organizations

When behavioral health systems recover effectively, communities are better positioned to heal, remain connected, and move forward with stronger support for well-being and resilience.
 

Disasters can interrupt how education systems operate, add new responsibilities for schools, and make it harder for students to learn, especially when families relocate. Education systems include:

  • Early childhood education programs

  • K-12 schools in many forms, including public, private, charter, home, and boarding

  • After-school programs for children and youth

  • Higher education programs, including community colleges, universities, and technical schools

These programs do more than teach. They help keep students and families connected to safe, steady routines during a stressful time.

Education recovery is the work of getting learning back on track and making sure students have the support they need to succeed after a disaster. It focuses on:

  • Safely resuming instruction as quickly as possible

  • Restoring learning environments, including buildings, materials, and technology

  • Restarting essential student services, such as:

    • Meals

    • Transportation

    • Special education and disability supports

    • Counseling and other student wellness services

  • Preventing long-term learning disruption, especially for students affected by displacement and stress

Education settings can also serve as trusted community spaces where children and families can access support that promotes health and well-being. These efforts often rely on strong partnerships with behavioral health programs, public health programs, and human services providers.

When education services are restored and schools adapt to the post-disaster environment, communities recover faster, students face fewer long-term setbacks, and young people have a better chance to heal and keep moving forward.

Disasters can disrupt health care in many ways. Clinics and hospitals may close or reduce services, staff may be unable to report to work, and patients may be displaced from their usual providers. At the same time, economic disruptions after a disaster can make it harder for people to afford or reach the care they need.

Health care system recovery focuses on restoring and adapting the network that delivers medical care and supports continuity of care before, during, and after a disaster. This network includes organizations, people, facilities, equipment, and the coordination processes that help services keep running through disruption. Health care recovery focuses on getting essential services back online and adjusting the system to meet new or changing needs in the post-disaster environment.

Health care recovery can involve many types of services, including:

  • Primary care and routine checkups

  • Hospital and emergency services

  •  Pre-hospital and ambulatory care, including EMS and urgent care

  • Rehabilitation and recovery services

  • Dialysis and other critical ongoing treatments

  • Home health services

  • Long-term care, including nursing and assisted living settings

  • Pediatric and geriatric care

  • Dental care

During recovery, health care systems often work toward goals such as:

  • Rebuilding and supporting the health care workforce so services can continue

  • Helping relocated community members reconnect with appropriate health care

  • Addressing health problems that worsen after disasters, such as stress-related conditions or interrupted treatment

  • Promoting continuity of care so people can keep managing chronic conditions and medications

  • Resolving disaster-related barriers to access, including insurance problems or other coverage and payment issues

When health care systems recover effectively, they help people get the right care at the right time, reduce long-term health impacts, and strengthen a community’s ability to heal and move forward together.

Disasters can disrupt human services programs and also create new social and economic needs in a community. When people lose housing, jobs, child care, transportation, or support networks, connecting them to human services can help individuals and families stay safe and regain stability.

Human services includes many public and nonprofit programs that support the economic and social well-being of people who may face hardship, disability, displacement, or other barriers. These programs can include:

  • Protection services for children and vulnerable adults

  • Prevention and services for intimate partner violence and family violence

  • Economic self-sufficiency supports, such as job help or benefits assistance

  • Programs that promote independent living

  • Energy assistance and nutrition support

  • Services for older adults and people with access and functional needs

  • Child care and early childhood education programs

  • Social well-being programs for economically or at-risk populations

The human services system is the network of public agencies, nonprofit organizations, community partners, and service providers that deliver these supports. After a disaster, this system becomes especially important because survivors often need help navigating assistance and re-establishing daily living supports. Human services recovery focuses on restoring program operations and connecting people to the help they qualify for, including:

  • Food and nutrition support

  • Economic stability assistance

  • Housing and shelter services

  • Family and child services

  • Aging and disability supports

  • Service access and navigation, including case management

When human services programs recover quickly and work well together, communities can reduce long-term harm and help more people return to safe, stable, and healthy lives.

Disasters can disrupt public health and environmental health systems, and at the same time they can create new health and safety risks in the places people live, work, and gather. After a disaster, communities may face concerns like mold in homes, unsafe drinking water, poor air quality, hazardous material releases, faster spread of infectious diseases, and worsening chronic conditions. These problems can be hard to spot and manage without trusted local information and a strong response system.

Public health and environmental health recovery focuses on finding these risks early, sharing clear guidance, and supporting safe conditions as the community rebuilds. This work helps protect people day to day while also reducing the chance of longer-term health problems.

Public health protects and improves the health of whole communities. It helps prevent disease and injury, detects and responds to threats, and supports healthy living conditions before, during, and after emergencies. Public health works best when it coordinates with many partners, including health care, schools, human services, housing, emergency management, and local organizations.

Environmental health focuses on health risks in the physical environment and restoring safe living conditions after a disaster. It helps identify, assess, and reduce exposures that can harm people, including chemical, biological, and physical hazards. Environmental health also supports safe cleanup and decisions about when buildings, neighborhoods, and public spaces are ready for people to return.

During recovery, public health and environmental health teams often:

  • Identify and track post-disaster health risks in the community

  • Deliver targeted public and environmental health training and technical assistance on a range of priority topics 

  • Test and monitor drinking water, wastewater, and air quality when needed

  • Assess mold, contamination, and other building-related hazards that affect safe re-occupancy

  • Reduce exposure to hazardous substances and support safe cleanup practices

  •  Monitor infectious disease spread and provide prevention guidance

  • Help people manage chronic conditions when routines, clinics, or medication access are disrupted 

  • Communicate clearly about risks, protective actions, and available services

  • Sustain and rebuild the public health and environmental health workforce and local capacity

Strong public health and environmental health recovery helps a community rebuild in ways that protect health and safety, so people can return home with confidence and move forward with a healthier, more resilient future.
 

Cross-Cutting Priorities

Disasters can place a heavier burden on children and youth, and on families raising children at home. Kids and teens are still growing and learning, so they depend on routines, safe environments, and support from adults and services in the community. When a disaster disrupts daily life, those supports can break down at the same time that stress and uncertainty increase.

Children and youth have specific health, education, and social needs that are often met through systems that may be damaged, understaffed, or overwhelmed after a disaster. They may also face higher risk of mental health challenges as they cope with loss, fear, and major changes. Supporting children and youth during recovery is a core part of helping the whole community stabilize and move forward.

During recovery, children and youth often need coordinated planning across multiple systems, such as:

  • Behavioral health: screening, counseling, and trauma-informed services to support children and caregivers

  • Education: reopening schools, restoring transportation, providing learning supports, and helping students adjust after displacement

  •  Health care: access to pediatric care, medications, and services for chronic conditions

  • Human services: help with food, housing, childcare, disability supports, and family safety services when needed

  • Public health and environmental health: safe drinking water, clean indoor air, mold prevention, and reduced exposure to hazards

These needs can be addressed with a two-generation approach, which means supporting children and the adults who care for them at the same time. Recovery works better when agencies and community partners focus on the systems that serve families and use integrated solutions that cross traditional program lines.

Integrating the needs of children and youth during recovery helps a community rebuild healthier, safer, and more stable, which strengthens the community’s long-term recovery and future resilience.

After a disaster, a community cannot fully recover unless recovery plans work for everyone. This includes:

  • Older adults

  •  People who rely on home health services or other medical supports

  • People with limited literacy or limited English proficiency

  • People with disabilities who may need communication support, mobility help, or personal assistance

Disasters can disrupt the services and supports these community members depend on. Recovery efforts also often involve new systems, forms, and processes that can be hard to access without the right accommodations. That is why recovery planning should intentionally include access and functional needs from the start, not as an afterthought.

To do this well, communities should build these needs into recovery work across key systems, including:

  • Behavioral health: ensuring crisis support, counseling, and outreach are accessible and inclusive

  • Education: supporting students and families with disabilities or language needs as schools reopen and routines change

  • Health care: restoring access to clinics, medications, medical equipment, and ongoing care

  • Human services: making it easier to apply for and receive benefits, housing support, food assistance, and caregiving services

  • Public health and environmental health: sharing health and safety information in accessible formats and reducing risks in homes, shelters, and public spaces

When recovery efforts include access and functional needs in every step, the community rebuilds faster, reaches more people, and becomes safer and stronger for everyone.

Disasters often show where a community’s risk and resilience planning falls short. Extreme weather events can create new problems that older plans did not anticipate. After a disaster, recovery is a key time to look closely at what changed, what failed, and what needs to be updated so the community is better prepared for what comes next.
Strong recovery planning includes a clear assessment of risks and a practical plan to adapt the systems people rely on every day.

Communities face a mix of threats, from floods and heat waves to power outages, supply disruptions, and disease risks. Planning for this “complex threat matrix” helps leaders and partners make smart choices about how to rebuild, improve services, and reduce future harm. 

Prioritizing this work during recovery helps a community rebound faster, protect people better, and become more resilient before the next extreme weather event.

Disasters may make existing health and economic gaps worse. This can be especially true in rural and remote areas or in communities with limited budgets, where health care, human services, and education options may already be hard to find or reach. When services are spread out and resources are tight, even small disruptions can create big problems for families trying to get back on their feet.

In rural, remote, and under-resourced communities, recovery can be harder because:

  • There may be only one hospital, clinic, child care provider, school, or behavioral health program serving a wide area

  •  If that single facility closes or reduces services, people may have to travel long distances or go without needed support

  • Limited staff, funding, and transportation can slow repairs, reopenings, and access to care

  • Families may face added stress from lost jobs, housing challenges, and fewer local support networks

Recovery efforts work best when they are designed with these realities in mind and build on local strengths, such as trusted community leaders, strong neighbor-to-neighbor support, and creative problem-solving. Tailoring recovery actions to rural and financially constrained communities helps disaster resources reach areas that need them most.

Prioritizing rural, remote, and under-resourced communities during recovery helps the whole community rebound more fairly, strengthens essential services, and improves long-term health and stability for everyone.


Contact us: aspr.community.resilience@hhs.gov